Kitchen
Rebuilt after dishwasher leak
Family of four · 8 weeks · quartz + oak shaker
Vancouver, WA · Restoration & Remodeling
Restoration & remodeling without the chaos.
Every project comes with a live project page — photos, daily updates, documents, and what's next. So you always know where things stand. One team from emergency cleanup to final paint.
Your project · live page
On schedule · Day 7 of 14
Scope approved
What it looks like to be our customer
On day one, you get a link to your project page.
Every photo we take. Every receipt. Every adjuster note. Every change to the scope. Updated daily until you sign off. Share it with your insurance company, your family, your attorney — whoever needs to see it.
onarestore.com/work/sample
SAMPLE
Project · Water mitigation
NE Hazel Dell — kitchen leak rebuild
Opened May 18 · Day 7 of 14 · Adjuster: Liberty Mutual
3 new updates today
Day 7 of est. 1450% complete · on schedule
✓Mitigation
✓Documentation
Rebuild
Sign-off
Daily updates
Day 1
May 18 · 8:42a
Initial moisture mapping
Identified 6.2 m² of saturated subfloor. Containment set, dehumidifiers placed.
12 photosby ONA tech
Day 3
May 20 · 11:05a
Adjuster walkthrough — approved
Scope agreed: lower cabinets, subfloor, drywall to 18". Insurer photos uploaded.
38 photosby ONA tech + adjuster
Day 5
May 22 · 4:18p
Drying complete
All readings below threshold. Demo scheduled for Day 6.
18 photosby ONA tech
Day 7
Today · 9:14a
Rebuild started
Subfloor and drywall in. Cabinets arriving Day 9. On schedule — kitchen usable again by Day 14.
24 photosby ONA tech
What we do
Three lines of work. One small crew behind all of them.
Restoration
Something happened — water, fire, smoke, storm. We stabilize the damage, document the scope for your insurer, and rebuild what was lost.
When you call
- 1.Answered in person — triage on the call.
- 2.On-site within 25 min for most of Clark Co.
- 3.Walk-through, moisture readings, photos.
- 4.Documented scope sent to your insurer same day.
- 5.Mitigation starts the moment you sign off.
Mold
You can see it, smell it, or a test flagged it. We find the moisture driving it, contain the area, and remediate to the IICRC S520 standard — then verify before we close.
How we remediate · per IICRC S520
- 1.Inspect and find the moisture source.
- 2.Seal containment, set HEPA negative air.
- 3.Remove affected materials, treat what stays.
- 4.Fix the water source so it doesn't return.
- 5.Clearance verification before any rebuild.
Remodeling
You've been planning a change — a kitchen, a bath, a layout that finally works. We design the scope with you, set an honest timeline, and build it.
How we build
- 1.Design & scope — measured, materials chosen with you.
- 2.Fixed-price agreement — line-itemed, no surprises.
- 3.Demo & rough-in — framing, plumbing, electrical.
- 4.Finishes — cabinetry, tile, counters, paint.
- 5.Walkthrough — punch list, reveal, photos on your page.
Restoration in data
What an organized restoration log actually looks like.
Every restoration job runs against the same operational checklist — moisture readings, equipment runtime, photo coverage, adjuster communications. The same numbers go into your project page, your insurer's file, and our internal log.
Sample mitigation — Day 5on schedule
- Moisture map
- 14% → 12% → 9% → 7%
- Subfloor · below 16% threshold by Day 5
- Containment
- 8 LF · poly · negative pressure
- Walked + photographed daily
- Drying equipment
- 3× LGR dehu · 4× air mover
- Runtime 121h logged · 14 amp draw
- Photos uploaded
- 142
- Scope-document grade · timestamped
- Adjuster comms
- 28 messages · 3 site visits
- Average response 14 min, business hours
- Scope status
- $14,820 approved
- No coverage disputes · billed direct
Phone answered in person
Day or night. No call centers.
Most of Clark County in 25 min
Vancouver and the Portland metro.
Insurance billed direct
You pay your deductible. That's it.
One team — damage to rebuild
No handoffs to subcontractors.
How we charge
No surprise change orders. Ever.
Restoration
Billed directly to your insurer at standard Xactimate rates. You pay your deductible — that's it.
- No upfront deposit
- No fees for the documentation work
- If your claim is denied, we tell you before we start work
Remodel
Fixed price in three phases. You sign each phase separately, so you always know what the next payment covers before you commit.
Start$0
Phase 130%
Phase 240%
✓Sign-off30%
Each signature unlocks the next phase. No work moves forward without your sign-off.
1
Phase 1 — Design
Scope + materials list signed before any demo.
30%
2
Phase 2 — Build
Rough-in + structural signed before finishes.
40%
3
Phase 3 — Finish
Final punch list signed at walkthrough.
30%
Remodel inspiration
Built carefully. Documented clearly.
A look at finishes, materials, and the level of fit we build to. More projects added as work completes.
Primary bath
Opened wall for daylight
Aging-in-place · 5 weeks · porcelain field
Detail
Cabinetry hand-fit on site
Solid wood · spec-built · brass hardware
Living
Load-bearing wall removed
Open plan · structural · reframed for two beams
Who you're working with
A small operation, on purpose.
Owner-operated. No project managers passing your job between subcontractors. No call centers.
When you call the number on this page, you reach the same person who will walk through your home, write the scope, and stand on the job site every day. Smaller crews mean tighter communication and more consistent work from start to finish.
What happens when you call
- 1Phone answered in personDay or night. Triaged on the call.
- 2Walk-through scheduled24 hours, sooner for emergencies.
- 3Documented scope sentTo your insurer or as a fixed quote.
- 4Work starts agreed dateProject page goes live the same day.
Project File access is included on every job — restoration or remodel.
Real work
First projects in progress. Photos posted as work completes.
Day 7 of 14 · on schedule
In progress
NE Hazel Dell — kitchen leak rebuild
Water mitigation · Day 7 of 14
Scope signed · Starts June 9
Booking
Salmon Creek — bathroom refresh
Remodel · Starts June 9
Available
Open slot
Your project here
Booking restoration + remodel for June
Talk to us
Tell us what happened.
One call, one form, one number on the other end. We'll tell you the same day whether we can help.
- Phone
- (360) 553-2138
- Answered in person
- Response
- 25 min
- Across Clark County
- Remodel
- Mon–Fri · 8a–5p
- Booking · June
- Mold
- By appointment
- IICRC S520 · insurance billed
- Restoration
- 24 hours · every day
- Insurance billed direct